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Terms of sale

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These general terms of sale apply to every rental of the house Les Margotteries, 3 rue du Pré Notre-Dame, 02860 Lierval, France, and to the optional activities, agreed between SARL Les Margotteries and the guest.

1. Purpose

They set out each party’s rights and obligations, from the booking request to the end of the stay. Any booking implies acceptance of these terms.

2. Capacity and length of stay

The whole house is rented, for up to 15 people including babies, for a minimum of 2 nights. The number of guests may not exceed the number stated in the contract.

3. Booking

Guests send their request via the site form, by e-mail or by phone. We send a quote, then a rental contract. The booking is confirmed on receipt of the signed contract and a deposit of 50% of the total price.

4. Prices

Prices are in euros, all taxes included, on the Rates page. They include the house, bed linen, towels and spa access. The tourist tax set by the municipality is added and paid at booking. End-of-stay cleaning is available as an option (€150); otherwise the house must be left clean.

5. Payment

The balance is due 30 days before arrival. Accepted payment methods are specified at the time of booking.

6. Security deposit

A security deposit is requested; its amount and terms are set at the time of booking. It is returned after departure, less any damage or cleaning costs.

7. Cancellation by the guest

Under article L221-28 of the French Consumer Code, accommodation booked for a specific date carries no withdrawal period. For cancellations, notified in writing:

  • more than 30 days before arrival: deposit refunded;
  • between 30 and 7 days: deposit kept;
  • less than 7 days or no-show: full price due.

Leaving early gives no right to a refund.

8. Cancellation by Les Margotteries

If we had to cancel the stay, all sums paid would be refunded in full, except in cases of force majeure.

9. During the stay

  • Arrival and departure times are agreed with Les Margotteries before the stay; self check-in is possible.
  • Pets are welcome, to be mentioned when booking.
  • Guests take good care of the house, garden and spa and follow the house rules provided on arrival. The spa is used under the responsibility of adults; children must be supervised.
  • Guests respect the neighbours’ peace and quiet. In case of serious breach, we may end the stay without refund.
  • Guests must hold holiday liability insurance.

10. Optional activities

Activities are booked with the stay or on request. Their content and price are confirmed in the quote. They are run by Les Margotteries or by partners.

11. Liability

Photos and descriptions on the site are as accurate as possible but not contractual. Les Margotteries is not liable in cases of force majeure, outages of external services (water, power, internet) or loss or theft of personal belongings.

12. Complaints

Any complaint must be sent in writing to lesmargotteries@gmail.com within 8 days of the end of the stay.

13. Personal data

See our privacy policy.

14. Disputes

These terms are governed by the law of the country of establishment. Disputes will preferably be settled amicably. Failing that, they will be brought before the competent courts.

Last updated: 29 September 2026

This English version is provided for convenience; the French version prevails.

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